McConville's is currently hiring for a full-time permanent Service Advisor. Interested applicants will have the opportunity to assume additional management roles and expand their business skills into shop management. Main duties - Book customer appointments
- Point of contact for customer inquiries
- Estimate required work as per technician recommendations / diagnosis
- Advise customer of required repairs and communicate best advice regarding recommended maintenance / repairs
- Assign work to technicians, converse with technicians regarding required work and diagnosis
Employment requirements - Strong Customer Service skills
- Ability to operate efficiently in fast paced environment
- Computer literate, strong typing skills
- Strong knowledge of automotive maintenance best practices considered an asset
- Prior experience in role of Service Advisor considered an asset
- Ability to speak, write and read English fluently essential
- Bilingualism an asset
Additional infformation - Salary commiserate with qualifications and ability.
- Available Immediately
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